Top 5 Capsule CRM Alternatives your small business can use

The capsule is a mobile-friendly cloud-based platform for iOS and Android applications. For up to two accounts, Capsule is free to use, with a premium option available on a per-user, per-month basis. Capsule CRM offers both free and paid subscription plans. While the free version does not allow for integration with other apps, both levels offer an unlimited number of opportunities (deals) and cases (leads).

Each consumer gets 2GB of storage and 50,000 contacts in the professional tier, while the free package only gives you 10MB of storage and 250 contacts. Users can try the Professional plan for 30 days for free, but it does include a credit card, so make sure the expiration date is checked to avoid being charged. We've compiled a list of CapsuleCRM alternatives that you can use instead of Capsule for your small company.

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The first marketing automation platform we recommend is Engagebay. Engagebay's founder, Sreedhar Ambati, set out to create a less expensive alternative to Capsule CRM that could be used by entrepreneurs and small businesses. Engagebay is a one-stop shop that provides CRM, sales, and marketing services.


EngageBay’s marketing automation, like many of its other services, is free. If you want to use more of EngageBay’s facilities, you can upgrade to the All-in-One for $8.99 per month, the CRM & Sales Bay for $7.79 per month, or the Marketing Bay for $7.79 per month.


• The majority of EngageBay’s marketing automation services are free. When you combine that with their free CRM, your small business will get started with a lot of useful tools at no cost.

• Other Engagebay plans are reasonably priced and suitable for small businesses.

• With EngageBay’s all-in-one suite, you can pay for sales and marketing tools all in one place!


For the time being, Engagebay only integrates with SendGrid, Mandrill, Xero, Postmark, Zapier, and Mandrill, which could be inconvenient. There will be more integrations in the future.

2.Sugar CRM:

SugarCRM is a cloud-based sales, marketing, account management, and customer relationship management tool. SugarCRM has a variety of features, including customizable home pages, a new-user “wizard” tool for beginners, a shortcut bar, enhanced-view global search functions, and downloadable plug-ins. SugarCRM is a CRM framework that is free and open-source. This allows the solution to be customized to suit the needs of different businesses. SugarCRM also integrates with a number of third-party frameworks and allows for the development of new modules with the help of built-in tools. Windows, Linux, and all Windows and Mac operating systems are supported by the program.


SugarCRM users seem to appreciate the ability to customize dashboards. They do the same thing with the initiative and report setup wizards. These features, as well as the ability to connect with multiple email providers, are frequently listed in user reviews. Hence, making it a good alternative to Capsule CRM.


There has also been feedback that HTML templates and coding do not always migrate cleanly to the CRM and must be cleaned up after the import. If you have your own developers, this isn't a big deal, but if the service is outsourced, it can be a huge pain.

As a result, SugarCRM pricing is determined by the items you choose, with different pricing and features available for each. Its app is available for a free seven-day trial. 


Pipedrive's roots can be traced back to direct sales. As sales managers and coaches, two of the co-founders had an increasing amount of pain with CRM software. There was obviously no efficient way to handle the sales pipeline for the company. As a result, in 2010, they teamed up with talented developers to create Pipedrive, a simple but powerful project management tool.

Pipedrive is rated 2 on a scale of 1 to 10 and costs $12.50 per user/month, which is slightly less than the average cost of CRM apps. When compared to its competitors, the software is ranked 6th, which is similar to the average CRM software cost.


With Pipedrive, the business will always have an effective and user-friendly overview of the sales pipeline. The sales team and deal makers would love it because of the sales funnel strategy built into the app. Your deals will be grouped into sales levels, allowing you to monitor the success of your team and decide which deals should be pushed. You'll also keep track of the sales team's accomplishments as well as the deals made to leads.


• Contrary to popular belief, there are a number of disadvantages to using this method.

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4.Pipeliner CRM:

Pipeliner CRM's sales-friendly interface drives outstanding user interaction. Users can easily learn the system thanks to its consistent navigation and visual approach, resulting in high adoption rates and faster ROI. Furthermore, users can easily change what they see in order to personalise the system. Pipeliner's administration backend is also visually appealing and simple to use, with drag-and-drop, in-line editing, and other non-technical features. Pipeliner also includes the industry-leading Mobile CRM app.


  • Their support staff has been fantastic, and their marketing team does an outstanding job of supporting useful content related to sales best practises and product use.
  • Data archiving in a safe manner
  • Task management is a lot easier now.


  • Task reminders with voice prompts
  • Marketing capabilities have improved.
  • Data entry can be time consuming and expensive if it is focused on the wrong person.


Sharpspring isn't the most affordable marketing automation platform on the market, but you get what you pay for. If you're weighing the pros and cons of mid/high-end resources like Pardot and Marketo, Sharpspring should be at the top of your list.


Sharpspring is 3-10X less costly than tools like Pardot or Marketo as compared to similar tools at this stage. Sharpspring offers month-to-month contracts with no long-term commitments or high transfer fees. You just need to give 30 days’ notice if you want to change providers. Sharpspring is especially well-known for its agency offerings. 

Sharpspring Disadvantages:

• For non-marketers, it's not really intuitive.

• Competitors' landing page and email builders

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